FAQ

About Exposure Marketing

How many years of experience does your team have?

Our leadership team brings over 30 years of combined marketing expertise across multiple disciplines. Our founder has generated billions in revenue for global brands like Rich Dad Poor Dad, while our specialists average 7+ years of experience in their respective fields. This depth of knowledge allows us to implement proven strategies while staying at the forefront of marketing innovation.

What industries do you specialize in?

We've successfully implemented our Dovetail Circle approach across diverse industries including professional services, healthcare, real estate, education, e-commerce, hospitality, financial services, and technology. Our methodology is designed to be adaptable while maintaining core principles that drive results regardless of market segment. We particularly excel with service-based businesses and companies with complex value propositions.

How was Exposure Marketing founded?

Exposure Marketing was founded with a clear mission: to eliminate the fragmented, ineffective marketing that wastes business resources. Our founder recognized that most companies struggle not from lack of effort but from disconnected marketing elements that fail to work together. By developing the Dovetail Circle methodology, we created a system that ensures each marketing component amplifies the others, delivering measurable results that traditional approaches simply can't match.

What makes your marketing approach different?

Our Dovetail Circle approach is fundamentally different from traditional marketing. Instead of treating tactics as separate activities, we create seamless integration between all marketing elements. This interconnected system ensures your authentic story flows consistently through your website, content, advertising, and customer experience-creating a compound effect that maximizes impact while eliminating wasted resources. We focus on measurable outcomes rather than simply completing marketing activities.

How large is your team?

Our core team consists of specialists across strategy, copywriting, design, web development, advertising, and customer experience, supplemented by trusted partners for specialized needs. This structure allows us to maintain exceptional quality while remaining agile and responsive. Each client works with a dedicated strategist who coordinates all aspects of their marketing implementation.

What is your company's core mission?

Our mission is to transform how businesses approach marketing by eliminating fragmented, ineffective tactics and replacing them with seamlessly integrated strategies that deliver measurable results. We believe that when marketing is done right-with authenticity at its core and all elements working together-it becomes the most powerful growth engine for any business. Everything we do supports this mission.

Where are you located?

Our headquarters is located in Victoria, British Columbia, Canada with team members working across the world including the United Kingdom and Australia. This distributed approach allows us to recruit top talent regardless of location while maintaining collaborative processes that ensure consistent quality and results for our clients.

FAQ

Results & performance

How do you measure marketing success?

We measure marketing success through both leading indicators and bottom-line results. Our comprehensive reporting tracks engagement metrics (like website traffic and social engagement), conversion data (form submissions, calls, purchases), and ultimately, revenue growth. We establish clear KPIs aligned with your specific business goals during our onboarding process, ensuring all marketing efforts directly contribute to meaningful business outcomes.

What ROI can we expect from working with you?

Our clients typically experience significant returns on their marketing investment. Some have seen revenue growth of up to 312% within their first year. While individual results vary depending on your industry, starting point, and implementation level, our integrated Dovetail Circle approach consistently delivers higher ROI than fragmented marketing efforts. For example, our email marketing strategies alone can generate up to 36x return for every dollar spent.

How long does it typically take to see results?

Many clients begin seeing measurable results within the first 7 days, with significant growth occurring within the first 30-90 days. Your dedicated team will establish clear milestones and expectations during onboarding, creating a roadmap for your first 30, 60, and 90 days. Implementation timelines vary by service tier, with our Growth Package implementing 4-5 key Blueprint pillars within the first 60 days.

Do you provide case studies or references?

Absolutely. We document our client success stories through detailed case studies and maintain an extensive collection of video testimonials and written reviews from businesses across various industries. During your consultation, we can share relevant case studies from businesses similar to yours, demonstrating how our Blueprint approach has delivered measurable results for companies facing challenges like yours.

How do you report on campaign performance?

Depending on your service tier, you'll receive weekly or biweekly progress updates along with comprehensive monthly performance reports. Our reporting includes visual dashboards that track key metrics, conversion data, and ROI calculations. Additionally, we conduct quarterly strategic reviews to analyze overall performance, identify optimization opportunities, and refine your marketing strategy.

What metrics do you track for each marketing channel?

We track channel-specific metrics that directly impact your business goals. For websites, we monitor traffic, conversion rates, and user behavior. For email campaigns, we track open rates (our clients often achieve 50-75% open rates versus the industry average of 3-10%), click-through rates, and conversions. For social media, we measure engagement, reach, and conversion actions. For paid advertising, we track cost-per-acquisition, ROAS, and conversion metrics. All these metrics feed into our comprehensive reporting dashboard.

FAQ

Working with us

What does the onboarding process look like?

Our streamlined onboarding begins with a welcome email containing your customized service package details and next steps. You'll complete a simple intake form that collects essential information about your business, brand assets, platform access, and existing marketing materials. Next, we schedule a comprehensive kickoff meeting to align goals, introduce your dedicated team, and establish a clear timeline with milestones for your first 30, 60, and 90 days. This structured process ensures we can begin implementing your marketing blueprint efficiently.

How do you communicate with clients?

Communication is tailored to your preferences while ensuring you're always informed. Each client receives a dedicated account manager who serves as your primary point of contact. Depending on your service tier, we schedule regular strategy calls (weekly, biweekly, or monthly) and provide ongoing updates through a project management platform where you can track progress in real-time. We're also available via email, phone, or video conference for any questions or urgent needs between scheduled communications.

How quickly can we expect to see results?

Many clients begin seeing initial results within the first 7-14 days of implementation, with significant improvements typically occurring within 30-90 days. Your specific timeline depends on your starting point, industry, and which marketing elements we're implementing. During onboarding, we'll establish realistic timelines and expectations specific to your business goals, with clear KPIs to track progress throughout our partnership.

What does your implementation process involve?

Implementation follows our systematic Blueprint approach. We begin by establishing foundational elements like your brand story and baseline performance metrics. Next, we implement core marketing components in a strategic sequence based on your priorities and quick-win opportunities. Each implementation phase includes planning, creation, client approval, execution, and performance analysis. Our Dovetail Circle methodology ensures all marketing elements work together cohesively rather than as isolated tactics.

How often do you provide reports?

Reporting frequency depends on your service tier, with options for weekly, biweekly, or monthly comprehensive reports. All clients receive regular dashboard updates showing real-time performance metrics. Monthly reports include detailed analysis of key performance indicators, campaign results, and strategic recommendations. Quarterly, we conduct in-depth reviews to assess overall progress, analyze trends, and refine strategy for maximum impact.

What happens if we're not satisfied with the results?

Client satisfaction is paramount to our business. If you're not seeing expected results, we immediately schedule a strategy review to identify challenges and adjust our approach. Unlike agencies that lock you into long-term contracts regardless of performance, we offer flexible terms that prioritize your satisfaction. Our team is committed to transparency and will work diligently to address any concerns and optimize your marketing performance until you're satisfied with the outcomes.

Do you offer training for our internal team?

Yes, we provide customized training sessions to help your team understand and leverage our marketing strategies. Training options include marketing fundamentals, social media management, content creation, sales alignment, and platform-specific tutorials. These sessions can be delivered virtually or in-person depending on your location and needs. Additionally, our Growth Accelerator package includes dedicated workshops designed to build your team's capabilities while ensuring alignment between marketing and other business functions.

FAQ

Our marketing solutions

Marketing Strategy

What is the Dovetail Circle approach?

The Dovetail Circle is our proprietary methodology that ensures all marketing elements work together seamlessly-like a perfectly crafted dovetail joint in woodworking. This approach integrates your brand story, website, content, advertising, and customer experience into a cohesive system that amplifies each component's effectiveness. Unlike fragmented marketing efforts, the Dovetail Circle creates a unified customer journey that maximizes impact while eliminating wasted resources.

How do you develop a brand positioning strategy?

We begin by conducting thorough market research to understand your competitive landscape, target audience, and industry trends. Through collaborative discovery sessions, we uncover your unique value proposition and core differentiators. We then develop positioning frameworks that clearly articulate what makes your business special, who you serve best, and why customers should choose you over alternatives. This becomes the foundation for all marketing efforts, ensuring consistent messaging across all touchpoints.

What does the customer journey mapping process involve?

Our customer journey mapping process identifies every touchpoint a prospect experiences from first awareness to becoming a loyal advocate. We analyze current pathways, identify friction points, and design optimized journeys that guide customers naturally through your marketing and sales process. The map includes key messaging at each stage, content requirements, and conversion opportunities-creating a blueprint for all marketing activities that aligns with how your customers actually make buying decisions.

Targeted Advertising

What types of advertising platforms do you work with?

We develop campaigns across both traditional and digital channels based on where your ideal customers spend their time. Digital platforms include Google Ads, Meta (Facebook/Instagram), LinkedIn, YouTube, TikTok, and programmatic display networks. We also manage traditional media including television, radio, print, direct mail, and out-of-home advertising when appropriate for your audience. Our cross-platform approach ensures your message reaches potential customers at multiple touchpoints.

How do you measure advertising performance?

We implement comprehensive tracking systems that monitor performance at every level-from impression and engagement metrics to lead generation and ultimate ROI. Each campaign includes custom conversion tracking, attribution modeling, and regular performance analysis. Our reporting dashboards provide transparent insights into cost-per-acquisition, return on ad spend (ROAS), and overall campaign effectiveness, allowing for data-driven optimization.

What makes your retargeting strategies different?

While most retargeting simply follows website visitors with the same generic ads, our advanced segmentation creates personalized retargeting experiences based on specific user behaviors. We develop multi-stage retargeting sequences that deliver increasingly compelling messages and offers as prospects move through their decision process. This approach typically generates 3-5x higher conversion rates than standard retargeting while significantly reducing ad fatigue.

Copywriting

What types of copywriting services do you offer?

Our copywriting services cover the full spectrum of marketing content needs. This includes website copy, email sequences, sales pages, video scripts, social media content, advertising copy, blog articles, case studies, whitepapers, and product descriptions. Each piece of content is strategically developed to support your overall marketing objectives while maintaining a consistent brand voice that resonates with your target audience.

How do you develop a brand voice?

Developing your distinctive brand voice begins with analyzing your company values, audience preferences, and competitive positioning. Through collaborative workshops, we identify key personality traits and communication principles that reflect your brand's unique character. We then create comprehensive voice guidelines that define your tone, vocabulary, sentence structure, and storytelling approach-ensuring consistency across all content while allowing flexibility for different channels and contexts.

Do you offer email sequence development?

While most retargeting simply follows website visitors with the same generic ads, our advanced segmentation creates personalized retargeting experiences based on specific user behaviors. We develop multi-stage retargeting sequences that deliver increasingly compelling messages and offers as prospects move through their decision process. This approach typically generates 3-5x higher conversion rates than standard retargeting while significantly reducing ad fatigue.

Web Development

What is your approach to website design?

Our website design prioritizes strategic messaging, user experience, and conversion architecture over mere aesthetics. We begin by defining the site's primary business objectives and visitor paths, then create designs that guide users naturally toward key actions. Each page is structured with clear messaging hierarchies, strategic calls-to-action, and intuitive navigation. The result is a website that not only looks professional but actively works to convert visitors into leads and customers.

How do you optimize websites for conversions?

Website conversion optimization involves both art and science. We implement proven conversion principles including strategic value propositions above the fold, trust-building elements, friction-reducing form design, and compelling call-to-action strategies. We then continuously optimize through data analysis, heat mapping, user testing, and split testing. Our systemized approach typically increases conversion rates by 35-200% compared to standard websites.

What SEO practices do you implement?

Our comprehensive SEO approach addresses both technical and content optimization. Technically, we ensure proper site structure, schema markup, mobile optimization, page speed, and crawlability. For content, we conduct thorough keyword research, develop strategic content plans, optimize on-page elements, create valuable resources, and build quality backlinks. We also optimize for Answer Engine Optimization (AEO) to capture voice search and featured snippets, positioning your business as the authority in your field.

Social Presence

How do you manage social media accounts?

Our social media management goes beyond posting content to building meaningful community engagement. We develop platform-specific strategies based on audience behavior and business objectives, create consistent content calendars, and actively engage with followers. Our approach includes growth tactics, trend monitoring, community management, and performance analysis-all working together to build authentic connections while driving tangible business outcomes.

What is your approach to reputation management?

Reputation management combines proactive and responsive strategies to build and protect your brand image. We set up comprehensive monitoring systems to track mentions across review sites, social platforms, and the broader web. Proactively, we implement systematic review generation campaigns to increase positive feedback. When negative feedback occurs, we follow response protocols that address concerns professionally while protecting your brand reputation.

How do you collect and leverage testimonials?

We implement systematic testimonial generation through post-purchase follow-up sequences and targeted campaigns to satisfied customers. Our approach includes video testimonial collection, written reviews, and case study development. These assets are strategically deployed across your website, social channels, advertising, and sales materials to build trust at key decision points in the customer journey, increasing conversion rates by an average of 34%.

Lead Generation

How do travel incentives work for lead generation?

Travel incentives offer prospects a valuable reward (complimentary vacation or travel experience) in exchange for taking specific actions-whether that's attending a presentation, scheduling a consultation, or making a purchase. These high-perceived-value incentives dramatically increase response rates without discounting your core offering. We manage the entire process from incentive selection and campaign design to fulfillment and tracking, creating a seamless experience that generates 3-7x more qualified leads than traditional approaches.

What types of lead magnets do you create?

We develop high-value lead magnets specifically designed to attract your ideal customers. These include industry reports, assessment tools, checklists, templates, video training, webinars, calculators, and free consultations. Each lead magnet is strategically crafted to address specific pain points or aspirations of your target audience, positioning your business as the natural solution while capturing qualified contact information for nurturing campaigns.

How do you structure offer stacks?

Our offer stacks create compelling value propositions that maximize conversion rates without discounting. We structure primary offers with strategically selected bonuses, guarantees, and limited-time elements that increase perceived value while overcoming common objections. By layering complementary components that enhance the core offering, we create irresistible packages that typically convert 40-60% better than standard offers while maintaining or increasing your average transaction value.

Content & Design

What video production services do you offer?

Our video production services include testimonial videos, brand stories, product demonstrations, educational content, promotional videos, webinars, and social media content. We handle every aspect from concept development and scriptwriting to filming, editing, and distribution strategy. Each video is created with specific marketing objectives and platform requirements in mind, ensuring maximum engagement and conversion potential across all channels.

How do you develop visual branding?

Visual branding development begins with understanding your brand positioning, values, and audience. We create comprehensive visual identity systems including logo design, colour palettes, typography selection, photographic style, and graphic elements. These components are unified in brand guidelines that ensure consistency across all applications while allowing for creative expression. The result is a distinctive visual presence that instantly communicates your brand's personality and values.

What ad creative formats do you produce?

We develop ad creative across all major formats and platforms, including static images, carousel ads, video ads (from 6-second bumpers to long-form content), animated graphics, native content, and interactive experiences. Each creative execution is optimized for specific platforms and audience segments while maintaining consistent messaging aligned with your overall strategy. We continuously test and refine creative approaches to maximize engagement and conversion metrics.